Frequently Asked Questions

First, we listen to what the gate is doing or not doing. Then we test the opener, check the hinges and welds, and inspect the safety edges and photo eyes. Once we find the failure, we walk you through the repair and the cost before we touch a tool. Most Keller repairs take one to three hours on site. We clean up after ourselves and run the gate through full open and close cycles before we leave.

Most repairs are completed in a single visit of one to three hours. Replacing a keypad or a limit switch is under an hour. Re-welding a broken hinge or replacing an opener motor can stretch to half a day. If we need to order a specific part for your opener, we'll tell you before work begins and schedule the follow-up visit while we're still on site.

Yes. The majority of the gate repairs we do in Keller are on gates we've never seen before, built by other companies or by the original homebuilder. We service every opener brand we encounter and weld whatever steel or iron the gate is made from. A gate installed years ago by someone else is usually the gate that needs us most.

That's one of the most common calls we get in Keller. When a gate is completely dead, the cause is usually the opener's control board, a failed capacitor, or a power problem at the outlet or transformer. We trace the circuit from the breaker to the motor and find exactly where it stopped. Most no-power situations are repairable the same day. Call (254) 330-8718 and describe what it's doing.

We work on both, though most gates in Keller are steel or wrought iron. Wooden gates fail differently: hinges pull out of the wood, posts rot at the base, and the frame can twist. What we won't do is patch a wooden gate that's structurally gone. If the frame is sound, we'll replace hardware, reinforce what's sagging, and make it swing true again.

We measure the gate's weight and length, check the hinge condition, and confirm the power supply is adequate. Then we recommend an opener rated for that gate, usually a FAAC or BFT model, and give you a written price for the unit and installation. After you approve, we handle the entire swap, including the control board, safety edges, and programming your remotes and keypad. For big replacements, we schedule a dedicated visit so the job isn't rushed.

We repair all major gate opener brands including FAAC, BFT, Linear, and Viking, plus a long list of others we've encountered in Keller over the years. Parts availability is the real question on any opener over ten years old, and we'll tell you honestly if an older unit isn't worth repairing. When your current opener is done, we'll recommend a replacement that matches the gate's weight without overselling you.

For most Keller gates, we lean toward FAAC and BFT. Both build openers meant for heavy, frequently used gates, and both have parts networks that make repairs years later actually possible. The right brand depends on your gate's weight, how often it cycles, and whether it swings or slides. We'll tell you our pick after we've seen the gate, and we'll tell you why.

We stock the parts that fail most often: limit switches, capacitors, photo eyes, keypads, and common FAAC, BFT, and Linear boards. That's why a lot of repairs happen on the first visit. For uncommon parts or older boards, we order from our supplier and schedule the return trip for as soon as the part arrives. We'll always give you the timeline before we leave.

It depends on age and part availability. If your opener is from a brand that's still supported and the failure is a simple component, we'll repair it honestly and save you the cost of a new unit. If the board is obsolete or the motor is worn and the gate is heavy, we'll tell you replacement is the square deal. We never push a new opener when a repair is the right call.

Every pro working under our name is required to hold the license and insurance their state requires. No exceptions. That's a network standard, not a promise we make lightly, and it protects you before we ever set foot on your property. If you'd like to see proof of coverage before a repair, just ask when you call (254) 330-8718. We're happy to show it.

The Keller branch is led by Victor Salinas. Victor has built a local team that knows Keller gates specifically, from the double-wide ranch gates out toward Haslet to the ornamental steel in newer communities like Pecan Acres. The brand behind this branch has been doing this work since 2013, and the standards come from the top down. When you call, you're reaching a live coordinator who connects you with the local team.

Our gate techs work under the Ironworks Gate Co. name and meet the brand's training and licensing standards. The work isn't handed off to a stranger. The person who quotes your repair is backed by the same guarantee and the same name on the truck. That matters to us because we plan to be in Keller for a long time, and a company that plans to be in town in thirty years acts like it.

If a gate is stuck open or stuck shut and you can't secure your property, that's an urgent repair. Call (254) 330-8718 and we'll tell you honestly whether we can get a tech to you the same day. Our Keller team's hours are Monday through Friday 7:00 AM to 8:00 PM, Saturday 8:00 AM to 8:00 PM, and Sunday 8:00 AM to 8:00 PM. We'll work within those hours to get you sorted as fast as we can.

First, secure whatever the gate was protecting if you can. Close garage doors, lock vehicles, and bring in anything valuable. Then call us at (254) 330-8718. We're open until 8:00 PM every day of the week, so we may still be able to reach you that evening. If it's later, leave a message and we'll call you back when we open. Don't attempt to force a heavy gate closed by hand, it can come down on you or damage the opener's gearbox.

It can be. A gate that won't open traps vehicles inside and can block access for emergency vehicles. A gate that won't close leaves your property open. Either way, it's worth addressing quickly. We treat stuck-gate calls as a priority within our posted hours. The sooner we diagnose it, the less likely a small failure turns into a full opener replacement or a damaged gate frame.

Yes. We apply the Keystone Standard to every gate repair we do: 90 days, in writing, no arguing. If a repair we made fails within 90 days, we come back and make it right. No paperwork shuffle, no arguing about what's covered. It's a simple promise and it's stamped on every job. Victor Salinas stands behind it personally, and so does the whole team.

Yes, and we'll explain those clearly before you buy. Most FAAC, BFT, and Linear openers carry a manufacturer's warranty on the unit itself, typically covering parts for a set period after installation. Our labor warranty is the Keystone Standard: 90 days, in writing. If a part fails under the manufacturer's warranty, we'll handle the claim and you'll only pay labor if it falls outside our 90-day window.

The repair we performed, plain and simple. If a weld we made cracks or a part we installed fails through no fault of misuse, we come back and fix it at no charge. The Keystone Standard is intentionally uncomplicated because you shouldn't need a lawyer to understand a gate warranty. If something we touched isn't right, call (254) 330-8718 and we'll make it right.

Some things are fine to handle yourself: replacing remote batteries, cleaning the photo eye lenses, clearing debris from the track on a sliding gate. But gate springs, tension rods, and anything involving high-voltage wiring or a heavy gate off its hinges should be left to a trained pro. A gate under tension can cause serious injury if it lets go. We're happy to talk through what you're seeing and tell you what's safe to try. Call (254) 330-8718.

Written by Victor Salinas, Owner at Ironworks Gate Co., serving Keller since 2013.